Articles About Business Architecture in the Telecom Industry
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Take a look at this 13-page presentation entitled “Business Capability – Designed for Agility at Allstream” made by Terence Zhang during the Business Architecture Innovation Summit on March 21, 2017 in Reston VA..
Take a look at this 21-page presentation entitled “Business Architecture Led Approach to Omnichannel Enables Advanced Customer Experience Management” made by Giovanni Traverso from Huawei during the Business Architecture Innovation Summit on March 21, […]
Business Architecture and the Customer Experience: A Comprehensive Approach for Turning Customer Needs into Action
Business Architecture Guild® White Paper written by Mike Clark, Whynde Kuehn, Chalon Mullins and Eric Spellman
Customer experience (CX) can be defined as your customers’ perceptions – both conscious and subconscious – of their […]
by Joao Lima in the Computer Business Review
The key to managing the risks while fully capitalising on unprecedented opportunities for businesses is an IoT architecture strategy.
The information of everything enables detailed insight into what […]
by Daniel Lambert in Business Analysts Times
BUSINESS ARCHITECTURE: FROM CHAOS TO PROCESSES
Large corporations try to make sense from chaos that surrounds them by understanding their environments, finding rules of thumb, implementing robust, repeatable, replicable […]
Soquel, CA, February 07, 2015 –(PR.com)– The Business Architecture Guild is pleased to announce the Certified Business Architect (CBA)® program. This certification program reflects a major step forward for the rapidly expanding business architecture […]
Written by Sriram Chandrasekaran, Sauri Gudlavalleti, and Sanjay Kaniyar in McKinsey & Co’s Insight
Using cross-functional teams to break down silos improves the chances of success when building highly complicated systems.
Large technology-led transformation programs are […]
by Sheila Bonini and Anne-Titia Bové among others in McKinsey Insights
Company leaders are rallying behind sustainability, and executives overall believe the issue is increasingly important to their companies’ strategy. But as it continues to […]